Meet the Practice Transformation Team
CMA Physician Services Organization's (CMA PSO) practice transformation specialists have a combined 60 years of experience helping physicians meet the demands of the changing health care system. Our specialists are skilled health care professionals with extensive real-world experience supporting a diverse set of clients, including practices, community health centers, health plans, health solution vendors, state-supported associations and health center controlled networks.
Associate Director
Practice Transformation
Rachel has 10 years of experience in the field and managing the success of practice transformation efforts, supporting record achievements in quality improvement and transformational efforts. Full Bio
Sr. Director
Physician Services
Jeff has over 18 years of experience helping health care organizations evolve and transform to achieve the quadruple aim. He has experience building cross-functional coalitions to strategize, plan, and implement value-driving programs improvements.
Full Bio
Sr. Practice Transformation Specialist
Pao has five years of experience supporting practices, health plans, and systems achieve outcome-based improvement efforts. As a nurse, Pao has comprehensive knowledge of clinical workflows and processes. Full Bio
Practice Transformation AND PROJECT OPERATIONS Specialist
Danielle has five years of experience working as a practice transformation specialist and medical office coordinator, helping practices improve processes and maximize workflows to achieve record savings. Full Bio
Practice Transformation Specialist
Jessica has six years of experience supporting provider-focused outcome improvement efforts. As a nurse, Jessica has on-the-ground experience working within practices and understanding common barriers to success. Full Bio
Sr. Practice Transformation Specialist
Natasha has six years of experience supporting numerous organizations, helping them to improve their data reporting capabilities, care coordination, operational workflows, and to achieve significant savings. Full Bio
Practice Transformation Specialist
Kristy has over 20 years of experience supporting practice operations across the industry, from billing to compliance, with a proven record of improving revenue streams, workflow processes and quality initiative outcomes.
Full Bio
Associate Director
Practice Strategies
Mitzi has over 20 years of experience supporting practices with practice management, practice operations, medical billing and coding, contracting, accreditation and personnel management. Full Bio