Practice Transformation Team

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CMA Physician Services Organization's (CMA PSO) practice transformation specialists have a combined 60 years of experience helping physicians meet the demands of the changing health care system. Our specialists are skilled health care professionals with extensive real-world experience supporting a diverse set of clients, including practices, community health centers, health plans, health solution vendors, state-supported associations and health center controlled networks.

Rachel Proud, MPH >>

Associate Director
Practice Transformation

Key focus areas:

• Quality Improvement

• HEDIS/UDS

• Value-based Care

• Care Coordination 

Mitzi Young >>

Associate Director
Practice Strategies 

Key focus areas:

• Clinical Practice Operations

• Business Solutions

• Optimizing Workflows

• Revenue Cycle Management

Jeff Nguyen, MHA >>

Senior Director
Physician Services 

Key focus areas:

• Process Improvement

• HEDIS Performance

• Project Management

 

Danielle Scheuerlein >>

Practice Transformation Specialist

Key focus areas:

• Optimizing Workflows

• Value-based Care

• Population Health 

Natasha Doshi, MPH >>

Practice Transformation Specialist 

Key focus areas:

• Quality Improvement

• Value-based Care

• Health Policy 

Pao Her, LVN >>

Practice Transformation Specialist

Key focus areas:

• Clinical Quality Measures

• HEDIS/UDS

• Value-based Care

• Data Visualization

 

Jessica Clark, LVN >>

Practice Transformation Specialist 

Key focus areas:

• Clinical Quality Measures

• HEDIS/UDS

• Value-based Care

• Data Visualization

Kristy Kole >>

Practice Transformation Specialist

Key focus areas:

• Value-based Care

• Practice Management Support

• Process Coaching