Physicians targeted by new phone scam

January 14, 2020

The California Department of Consumer Affairs (DCA) has issued a warning about a new fraud scheme aimed at licensees of DCA’s boards and bureaus, including the Medical Board of California and the Osteopathic Medical Board of California.

Scam artists identify themselves as DCA/board/bureau staff members or investigators and notify the licensee that they are under investigation, that their license may be suspended or that an arrest warrant has been issued in the licensee’s name, and then they will demand money.

In some instances, scam artists say they are with other entities including local police, the Drug Enforcement Agency (DEA) or the Federal Bureau of Investigation (FBI).

The callers may be “spoofing” DCA/board/bureau telephone numbers to make the calls appear to be coming from DCA or the board/bureau.

DCA/board/bureau staff members or investigators will never contact licensees demanding money or payment of any form or personalized information without conducting an official investigation or inquiry. If you receive such a call, please refuse the demand for payment.

  • If you receive a call, contact the DCA directly at (800) 952-5210 to inquire if an official investigation is being conducted.
  • You may also wish to call the medical board or the board/bureau responsible for issuing your license.
  • If the caller is stating they are from the DEA, report the scam using the DEA’s online reporting form.
  • If the caller is stating they are from the FBI, report the scam using the FBI’s Internet Crime Complaint Center.
  • If the phone number of the caller appears to be a DCA/board/bureau telephone number, report the scam using the Federal Communications Commission’s consumer complaint form.


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