April 11, 2013
On April 1, 2013, UnitedHealth Military and Veterans Services (UMVS) began providing managed care services to 2.9 million TRICARE beneficiaries in the 21 western states, including California. On that date, UVMS took over the contract previously held by TriWest. Since then, the California Medical Association (CMA) has received reports from physician practices that have experienced various problems during the transition.
To help assess the severity of the problems, CMA is conducting a brief survey. The results will help CMA identify areas of concern, escalate those issues to UMVS and ensure the problems are addressed and resolved quickly.
Please share your experience! Click here to respond to our brief survey. The survey will be open until Wednesday, April 17.
For more information on the TRICARE Transition, see CMA's TRICARE Transition Guide available free to members in CMA's online resource library