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Blue Shield mailer to physicians on exchange

August 05, 2014
Area(s) of Interest: Commercial Payors Health Care Reform 


On July 11, 2014, Blue Shield mailed additional informational packets  to physicians contracted for its exchange/mirror products. Blue Shield also sent separate packets to the corresponding office managers for which they had contact information.


While Blue Shield has sent out several communications to contracting exchange providers, the plan reports this informational packet was developed based on feedback from practice staff and includes sample ID cards for Covered California and mirror products, a product guide, laminated map indicating which products are offered in each county, and step-by-step instructions on how to check physician participation status in the Blue Shield provider directory.


Blue Shield is asking for office manager feedback on the packet via email at provider_experience@blueshieldca.com.


Questions about physician participation status in the Blue Shield exchange/mirror product can be directed to Provider Services at (800) 258-3091.

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