Presented by one of the California Medical Association’s experienced practice management experts, this webinar will focus on how to bridging the generational gap in the health care workplace. Attendees will learn how to understand the differences in how generations think and work, and how to work together to manage the gaps to ensure a positive and efficient work environment. Topics covered include understanding generation names and timeframes, understanding assumptions, how to work as a team, workplace characteristics by generation, and workplace values and best practices.

This one-hour webinar will be presented on Tuesday, April 4, at 12:15 p.m., by Mitzi Young, CMA Associate Director of Practice Strategies. Mitzi brings over 29 years of experience in the health care industry and provides one on one assistance to help CMA’s member practices develop new internal systems to improve financial health, education and staff morale.

Registration is free for CMA members and their staff ($99 for all others).