Physicians report loss of patients due to Anthem error

February 01, 2018
Area(s) of Interest: Commercial Payors Payor Issues and Reimbursement 

The California Medical Association (CMA) has received reports that in December 2017, Anthem Blue Cross mistakenly notified some enrollees that their physician had been terminated from the Anthem network. Corrective notices were issued to both physicians and patients

While it’s not clear from the letter, the error appears to be related to Anthem’s notification to exchange enrollees of its exit from the Covered California marketplace in 2018.

If your practice was affected by this error, CMA wants to hear from you. Contact CMA’s Reimbursement Helpline at (888) 401-5911 or economicservices@cmadocs.org.

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