CMA Telehealth Resource Center

Development funded by the California Health Care Foundation

The CMA Telehealth Resource Center is a compilation of the best available resources to help physicians implement and utilize telehealth in their practices. These resources have been thoroughly vetted by CMA to present only the most relevant resources.

The resources listed ican be sorted by category, topic, type and source to help physicians find the tools that address the specific issues they are facing. New resources will be added to this center regularly, so please check back often for updates.

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Archive by tag: Patient EngagementReturn

This is a checklists for patients to prepare them for their telehealth visit and provides tips to ensure a smooth visit with their provider.

| Categories: California Telehealth Resource Center (CTRC), Forms, Templates and Checklists, Patient Preparedness | Tags: Patient Handouts, patient engagement

This is a patient facing guide outlining how patients can engage in telehealth services in auditioning to combatting common patient concerns regarding telehealth services.

| Categories: National Consortium of Telehealth Resource Centers (NCTRC), Guides, Toolkits and Whitepapers, Patient Preparedness | Tags: Patient Handouts, patient engagement

This is a sample fact sheet targeted towards patients outlining FAQs experienced by the Humana IPA.

| Categories: Humana, Guides, Toolkits and Whitepapers, Patient Preparedness | Tags: Patient Handouts, patient engagement

This webinar series will cover all aspects of implementing telehealth in a medical practice – selecting a platform, reimbursement rules and patient interactions. The webinar series will have an emphasis on the use of telehealth in Medi-Cal.

| Categories: California Medical Association (CMA), Education and Training, Coding and Reimbursement | Tags: Patient Engagement, Solo and Small Group Practice, Medium-Sized Practice, Webinar

This resource includes guides for clinicians on the following: setting up your zoom account for patient videos, quick guide to your first telehealth visit, helping patients download zoom by phone, converting telephone visits to video visits in real time, using audio interpreters in video visits. It also includes guidance for clinicians to support working with patients with limited digital literacy and limited English proficiency. This resource also includes zoom video instructions for patients and videos on how to download zoom on android and iPhone in the following languages: English, Cantonese, Mandarin, Russian, Spanish, and Vietnamese. 

| Categories: Video, Webpage, UCSF Center for Vulnerable Populations, Office Workflow and Preparedness | Tags: Limited English, Digital Literacy, Workflow, Patient Handouts, patient engagement

This article includes guidance on setting the stage for telehealth with your patient, video presence, and telehealth etiquette.

| Categories: News and Information, Harvard Medical School, Office Workflow and Preparedness, Patient Communications | Tags: patient engagement

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Your use of the CMA website, including information provided on the COVID 19 Resource Page is governed by the Terms of Use and Privacy Policy linked below.  All CMA Content, including COVID 19 related content, is provided for informational purposes only and is not intended as medical or legal advice, or as a substitute for the medical advice of a physician or the legal advice of an attorney. Physicians should contact their professional liability and other insurers and an attorney for specific advice.

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