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CMA Telehealth Resource Center

Development funded by the California Health Care Foundation

The CMA Telehealth Resource Center is a compilation of the best available resources to help physicians implement and utilize telehealth in their practices. These resources have been thoroughly vetted by CMA to present only the most relevant resources.

The resources listed ican be sorted by category, topic, type and source to help physicians find the tools that address the specific issues they are facing. New resources will be added to this center regularly, so please check back often for updates.


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Guidance to providers on how to provide care during the pandemic. Framework from the CDC for provision of non-COVID-19 health care during the COVID-19 pandemic, by potential for patient harm and degree of community transmission

| Categories: Centers for Disease Control and Prevention (CDC), Webpage, Asthma and Multiple Chronic Conditions | Tags:

This brief outlines goals and strategies for U.S. healthcare facilities to operate effectively and safely during the COVID-19 pandemic and provides links to CDC guidance on providing care in different settings and situations.

| Categories: Centers for Disease Control and Prevention (CDC), Webpage, Implementing Telehealth, COVID-19 | Tags: Practice operations

Preparing your clinic and staff for addressing COVID-19 at your practice.

| Categories: Centers for Disease Control and Prevention (CDC), Webpage, Office Workflow and Preparedness | Tags: organizational readiness

Providing care to others during the COVID-19 pandemic can lead to stress, anxiety, fear, and other strong emotions. How you cope with these emotions can affect your well-being, the care you give to others while doing your job, and the well-being of the people you care about outside of work

| Categories: Centers for Disease Control and Prevention (CDC), Webpage, Office Workflow and Preparedness | Tags: Staff Wellness

This toolkit sub section outlines necessary considerations when assessing the implementation of a telehealth program targeting older adults.

| Categories: Rural Health Information Hub, Webpage, Older Adults | Tags: Older Adults

ACP recently conducted informational interviews with a sample of technology vendors, which are shared within this resource. These interviews cover practical information on how physicians and patients use the technology, costs and potential revenue.

| Categories: Platforms and Vendor Selection, Remote Patient Monitoring, Video, Webpage, American College of Physicians (ACP) | Tags: remote patient monitoring, vendor selection

This resource includes guides for clinicians on the following: setting up your zoom account for patient videos, quick guide to your first telehealth visit, helping patients download zoom by phone, converting telephone visits to video visits in real time, using audio interpreters in video visits. It also includes guidance for clinicians to support working with patients with limited digital literacy and limited English proficiency. This resource also includes zoom video instructions for patients and videos on how to download zoom on android and iPhone in the following languages: English, Cantonese, Mandarin, Russian, Spanish, and Vietnamese. 

| Categories: Video, Webpage, UCSF Center for Vulnerable Populations, Office Workflow and Preparedness | Tags: Limited English, Digital Literacy, Workflow, Patient Handouts, patient engagement

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Your use of the CMA website, including information provided on the COVID 19 Resource Page is governed by the Terms of Use and Privacy Policy linked below.  All CMA Content, including COVID 19 related content, is provided for informational purposes only and is not intended as medical or legal advice, or as a substitute for the medical advice of a physician or the legal advice of an attorney. Physicians should contact their professional liability and other insurers and an attorney for specific advice.

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