Noridian is prepared to accept paper claims for providers that are still unable to submit electronic claims due to the Change Healthcare cyber attack. However, please be aware that paper claims take a minimum of 29 days for payment.

The waiver request process is simple and Noridian has indicated it will process requests in two business days. Waiver requests should be submitted on practice letterhead and include your billing PTAN and indicate that you are requesting a waiver related to the Change Healthcare security incident. These requests can be faxed to (701) 277-7850.