CMA Telehealth Resource Center

Development funded by the California Health Care Foundation

The CMA Telehealth Resource Center is a compilation of the best available resources to help physicians implement and utilize telehealth in their practices. These resources have been thoroughly vetted by CMA to present only the most relevant resources.

The resources listed ican be sorted by category, topic, type and source to help physicians find the tools that address the specific issues they are facing. New resources will be added to this center regularly, so please check back often for updates.

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This webinar will provide physicians with tips and tricks for making effective use of the telephone in their practices, including addressing empathy over the phone and through video visits.

| Categories: Education and Training, California Medical Association (CMA), Office Workflow and Preparedness, Empathy and Telehealth | Tags:

ACP recently conducted informational interviews with a sample of technology vendors, which are shared within this resource. These interviews cover practical information on how physicians and patients use the technology, costs and potential revenue.

| Categories: Platforms and Vendor Selection, Remote Patient Monitoring, Video, Webpage, American College of Physicians (ACP) | Tags: remote patient monitoring, vendor selection

This resource includes guides for clinicians on the following: setting up your zoom account for patient videos, quick guide to your first telehealth visit, helping patients download zoom by phone, converting telephone visits to video visits in real time, using audio interpreters in video visits. It also includes guidance for clinicians to support working with patients with limited digital literacy and limited English proficiency. This resource also includes zoom video instructions for patients and videos on how to download zoom on android and iPhone in the following languages: English, Cantonese, Mandarin, Russian, Spanish, and Vietnamese. 

| Categories: Video, Webpage, UCSF Center for Vulnerable Populations, Office Workflow and Preparedness | Tags: Limited English, Digital Literacy, Workflow, Patient Handouts, patient engagement

This article includes guidance on setting the stage for telehealth with your patient, video presence, and telehealth etiquette.

| Categories: News and Information, Harvard Medical School, Office Workflow and Preparedness, Patient Communications | Tags: patient engagement

This toolkit includes an extensive curriculum on video platforms including use cases, clinical considerations, technology resources, operational assessment considerations, and standards to consider for site preparation.

| Categories: Guides, Toolkits and Whitepapers, Office Workflow and Preparedness, Platforms and Vendor Selection | Tags: clinical considerations, assessment, digital tools, digital health technologies

This toolkit outlines telehealth guidance specific to California with an emphasis on the COVID-19 pandemic. This toolkit includes payor guidance for billing and coding telehealth services, privacy and security concerns and flexibilities, and key considerations when implementing telehealth into your practice.

| Categories: Guides, Toolkits and Whitepapers, Coding and Reimbursement, Implementing Telehealth, COVID-19, California Medical Association (CMA) | Tags: reimbursement, privacy and security, implementation

This brief outlines the changes implemented due to COVID-19 response that have impacted California's telehealth policy.

| Categories: Coding and Reimbursement, News and Information, Center for Connected Health Policy (CCHP) | Tags: 1115 waiver, telehealth policy

This video outlines guidance on how to conduct a telehealth visit with asthmatic patients. 

| Categories: Asthma and Multiple Chronic Conditions, Video, American Academy of Allergy Asthma and Immunology (AAAI) | Tags: Asthma, telemedicine, video, training

This toolkit outlines telehealth implementation with a unique focus on on Asthma and immunology use cases. 

| Categories: Asthma and Multiple Chronic Conditions, Guides, Toolkits and Whitepapers, American Academy of Allergy Asthma and Immunology (AAAI) | Tags: toolkit, rapid implementation
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Your use of the CMA website, including information provided on the COVID 19 Resource Page is governed by the Terms of Use and Privacy Policy linked below.  All CMA Content, including COVID 19 related content, is provided for informational purposes only and is not intended as medical or legal advice, or as a substitute for the medical advice of a physician or the legal advice of an attorney. Physicians should contact their professional liability and other insurers and an attorney for specific advice.

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