Encounter Data

Overview and Best Practices

• Eligibility Toolkit
• Encounter Data 101
• Encounter Data Pathway Guide
• Encounter Data Best Practices for CHCs
• Encounter Data Best Practices and Interventions
• HP Quick Reference Guide
• How Does Your Role Impact Health Center Encounter Data
• Check Your Knowledge: Encounter Data & CHCs
• IHA: About Encounter Data – FAQ
• IHA: Encounter Data Governance Entity (EDGE) – FAQ
• IHA: Encounter Data – Considerations for Improvements
• IHQC / CPCA: ED Beyond the Who
• IHA: Encounter Data Blog
• HICE Encounter Resource Factsheet
• IHA EDGE Public Report

EHR/RCM Tools, FAQs and Checklists

CMA tools, FAQs and checklists

• CMA PSO EHR RCM QRG 5 – EHR Products
• CMA PSO-EHR FAQs (CHC)
• CMA PSO-EHR FAQs (Practices)
• CMA PSO-EHR RCM Quick Reference Checklist (CHC)
• CMA PSO-EHR RCM Quick Reference Checklist (Practice)
• Medicare Encounter – CMA PSO Submission Checklist (CHCs)
• Medicare Encounter – CMA PSO Submission Checklist (Practices)
• Telehealth Encounter Audit Tool
• Tracking Encounter Data

Newborn encounters & inbound logic

• IHA Template – Best Practices for Submitting Newborn Encounters
• IHA Template – Newborn Submissions Memo
• Recommended Actions: Newborn Submissions
• HICE Inbound Encounters Newborn Logic Crosswalk
• IHA Template – Inbound Encounters Newborn Logic
• HICE Submitting Newborn Encounters Best Practices Presentation

Companion guides & EDI

• Companion Guide Assessment Tool
• IHA Template – Companion Guide Assessment Tool
• IHA Template – Aligning EDI Companion Guides Memo
• Recommended Actions: Aligning EDI Companion Guides

Duplicate logic & data standards

• Data Standards – Duplicate Resource
• IHA Template – Duplicates
• HICE Duplicate Logic Template
• IHA Template – Duplicate Logic

Tracing errors & response codes

• Tracing Errors Resource – Understanding Your Error Responses (TA1, 999, 277)
• Recommended Actions: Tracing Errors to Sources

Billing & reconciliation best practices

• HICE Ambulance Billing Best Practices Presentation
• IHA Template – Ambulance Billing Best Practice
• HICE Vaccine Billing Best Practices Presentation
• IHA Cover Sheet Template – HICE Vaccine Billing Presentation
• HICE Reconciliation Report Best Practice
• IHA Template – Reconciliation Report Best Practice

Training Series: Improving Encounter Data for Practices

Each module includes a slide deck for staff training and an accompanying trainer guide.

1. Module 1 – slides | trainer guide
2. Module 2 – slides | trainer guide
3. Module 3 – slides | trainer guide
4. Module 4 – slides | trainer guide
5. Module 5 – slides | trainer guide
6. Module 6 – slides | trainer guide
7. Module 7 – slides | trainer guide

Self-Facilitation Assessments and Guide

• CMA PSO TTA Self-Facilitation Assessment (CHC)
• CMA PSO TTA Self-Facilitation Assessment (Practice)
• CMA PSO TTA Self-Facilitation Guide