COVID-19: Frequently Asked Questions

Below are some of the most frequently asked questions CMA has received during the COVID-19 outbreak. By default, the most recent answers will appear up top. You can also filter the FAQ by category. We will update this resource regularly.

More questions? Email communications@cmadocs.org.

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Archive by category: TelehealthReturn
​​​​​​​Medi-Cal’s telehealth policy allows providers to bill DHCS as clinically appropriate for any covered Medi-Cal benefits or services using the appropriate procedure codes, either CPT or HCPCS.
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| Categories: Telehealth, Practice Management
For as long as HHS maintains their public health emergency designation, U.S. Drug Enforcement Administration (DEA)-registered practitioners may issue prescriptions for all schedule II-V controlled substances to patients for whom they have not conducted an in-person medical evaluation, provided all conditions are met.
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| Categories: Telehealth, Prescribing
On March 19, 2020, the Department of Health Care Services (DHCS) issued a supplement to an All Plan Letter (APL) that mirrors the DMHC APL. It requires Medi-Cal managed care plans to immediately begin reimbursing for telehealth services, including telephonic visits, at the same rate as those provided in-person, when medically appropriate.
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| Categories: Telehealth, Practice Management
The telehealth requirements issued by the state and federal governments do not currently apply to self-funded ERISA plans. CMA is advocating for parity at the federal level to require self-funded ERISA plans to recognize and reimburse telehealth services, including telephonic visits, at the same rate as they would for in-person visits.
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| Categories: Telehealth, Practice Management
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Your use of the CMA website, including information provided on the COVID 19 Resource Page is governed by the Terms of Use and Privacy Policy linked below.  All CMA Content, including COVID 19 related content, is provided for informational purposes only and is not intended as medical or legal advice, or as a substitute for the medical advice of a physician or the legal advice of an attorney. Physicians should contact their professional liability and other insurers and an attorney for specific advice.

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