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COVID-19: Frequently Asked Questions

Below are some of the most frequently asked questions CMA has received during the COVID-19 outbreak. By default, the most recent answers will appear up top. You can also filter the FAQ by category. We will update this resource regularly.

More questions? Email communications@cmadocs.org.


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Archive by category: Privacy and SecurityReturn
In his April 3 Executive Order, the Governor suspended penalties and causes of action contained in Civil Code 1798.82 with regard to inadvertent, unauthorized access or disclosure that occurs during the good faith provision of telehealth service.
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| Categories: Telehealth, Privacy and Security
In his April 3, 2020, Executive Order, the Governor suspended the requirement to obtain and document a patient's verbal or written consent to telehealth services.
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| Categories: Telehealth, Privacy and Security
The California Medical Information Act (CMIA), Health & Safety code section 1280.15 1280.18, and Civil Code 1798.82 each obligate health care providers to prevent unlawful or unauthorized access to and disclosure of patients' medical information and safeguard patients' medical information.
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| Categories: Telehealth, Privacy and Security
The waiver applies to telehealth provided for any reason, regardless of whether the telehealth service is related to the diagnosis and treatment of health conditions related to COVID-19.
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| Categories: Telehealth, Privacy and Security
Yes, the U.S. Department of Health and Human Services Office for Civil Rights (OCR) announced it will waive HIPAA penalties for good faith use of audio or video communication technology to provide telehealth to patients during the COVID-19 public health emergency.
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| Categories: Privacy and Security, Telehealth
Penalties pursuant to many California laws have been suspended to accommodate greater use of telehealth consistent with the HIPAA waivers, though the laws themselves remain in place.
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| Categories: Telehealth, Privacy and Security

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Your use of the CMA website, including information provided on the COVID 19 Resource Page is governed by the Terms of Use and Privacy Policy linked below.  All CMA Content, including COVID 19 related content, is provided for informational purposes only and is not intended as medical or legal advice, or as a substitute for the medical advice of a physician or the legal advice of an attorney. Physicians should contact their professional liability and other insurers and an attorney for specific advice.

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