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COVID-19: Frequently Asked Questions

Below are some of the most frequently asked questions CMA has received during the COVID-19 outbreak. By default, the most recent answers will appear up top. You can also filter the FAQ by category. We will update this resource regularly.

More questions? Email communications@cmadocs.org.


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Should on-site visits conducted via video or through a window in the hospital be reported and billed as telehealth services?

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No. Services should only be reported as telehealth services when the physician furnishing the service is not at the same location as the patient. If the patient and the physician are in the same institutional setting but are utilizing telecommunications technology to furnish the service due to exposure risks, the physician would not need to report this service as telehealth and should instead report whatever code described the in-person service furnished.

| Categories: Hospital and Medical Staff, Telehealth | Return

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