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COVID-19: Frequently Asked Questions

Below are some of the most frequently asked questions CMA has received during the COVID-19 outbreak. By default, the most recent answers will appear up top. You can also filter the FAQ by category. We will update this resource regularly.

More questions? Email communications@cmadocs.org.


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Can I bill for Medicare Annual Wellness visits provided using audio-only technology?

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Yes. The current Medicare policy allows for the billing of Annual Wellness Visits (AWV) codes G0438-G0439 when delivered via telehealth provided that all elements of the AWV are provided. Additionally, for the duration of the public health emergency, the AWV may be administered using audio-only technology, if a video connection with the patient is not possible. If the patient can self-report elements of the AWV (i.e., height. weight, blood pressure, other measurements deemed appropriate based on medical and family history), those measurements may be included and recorded in the medical record as reported by the patient. CMS has advised that guidance for when the patient cannot self-report is currently under review, and CMS plans to issue guidance soon. For more information see the CMS list of telehealth services during the public health emergency (see column D under the AWV codes).

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