TITLE: Wellness Lead

DIVISION: Wellness Services

OFFICE LOCATION: Sacramento

REPORTS TO: Chief Executive Officer (Wellness Services)

EXEMPTION STATUS: Exempt

POSITION SUMMARY:

The Wellness Lead is responsible for the on-going development and maintenance of the physician wellness program, emphasizing building county programs and providing centralized services for counties without formal wellness programs. The position will facilitate hiring, training and oversight of a remote network of coaches who provide coaching services to physicians, including peer physician coaches (likely volunteers). The position also participates in the design, implementation and facilitation of physician wellness academies and retreats. The Wellness Lead works closely with Association senior staff, physician leadership, and interested stakeholders to ensure that the programs provide marketable and relevant services to physicians.

DUTIES/RESPONSIBILITIES:

• Develops and maintains the physician wellness coaching program in collaboration with the division CEO and other wellness team members.

• Identifies, recruits, vets, and recommends certified coaches to become part of the company’s network of wellness coaches; ensures diversity and geographical disbursement of coaching team. On-boards and trains new coaches.

• Monitors the coaching activities of the network, provides mentoring and support as necessary, and obtains ongoing feedback from the network in order to maintain and enhance program objectives.

• Communicates with component medical societies to promote physician wellness coaching services in their communities and obtain input on the unique needs of their specific counties.

• Develops and maintains documentation in support of the wellness coaching program including policies and procedures, resource documentation, reporting, etc.

• Participates in the design and development of physician wellness academies, retreats and conferences, including curriculum development and acting in facilitation and speaking roles.

• Provides overall planning and management of wellness academies and retreats to include: working with the company’s meeting planner to secure a venue, working with communications and marketing staff to develop a coordinated marketing plan, coordinating registration efforts with IT team, and coordinating contracts for event faculty including keynote speakers

• Coordinates procurement of continuing medical education (CME) credit certification for programs as applicable.

• Develop pertinent programmatic budgets & monitor budget to actual performance

• Oversee the development and maintenance of on-line support tools to support coaching services such as the website and app.

• Oversee the development of a speaker’s bureau.

CONTACTS:

Frequent contact with a network of coaching staff, physicians, component medical societies, and CMA staff, and external faculty.

KNOWLEDGE/EXPERIENCE/EDUCATION:

• Demonstrated experience with coaching physicians (either directly or in setting up coaching relationships)

• Demonstrated experience with managing and developing a team of coaching professionals

• Background in healthcare and physician wellness programs is preferred

• Bachelor’s degree or higher

• Experience with hosting/event planning retreat, workshops and/or conferences is preferred

• Strong written and oral communication skills

• Excellent customer service skills

SUPERVISION:

Must be able to lead and motivate a team of remote independent contractors/coaches to meet programmatic objectives and adhere to department policies and procedures. 

EQUIPMENT OPERATION:

Computer, coordination of digital or telephonic meeting platforms.

PHYSICAL REQUIREMENTS:

Normal office environment requirements and moderate travel required to attend out-of-town meetings of the Wellness Conference, planning sessions and other events.

(This job description reflects the general level and nature of the job.  It is not intended to be all-inclusive.)