TITLE: Practice Transformation Specialist

DIVISION: Physician Services Organization

REPORTS TO: Associate Director of Practice Transformation Services

OFFICE LOCATION: California

EXEMPTION STATUS: Exempt

POSITION SUMMARY:

The CMA Physician Services Organization (PSO) is a for-profit subsidiary of CMA that focuses on providing best-in-class services and tools to California physicians, enabling them to remain or become independent. The PSO is looking for one a practice transformation specialist to work closely with its partner, Aledade, to help facilitate transformative change within community health centers.

DUTIES/RESPONSIBILITIES

• Conduct frequent virtual or (permitting) in-person visits to your assigned health centers Other duties as assigned (this must be included in all job descriptions)

• Assisting the physicians and their staff with transformation plans to shift into value-based care, improve quality, and identify opportunities for increased practice efficiency

• Help CMA-PSO develop its practice transformation process and tools, aimed at building practices’ overall capacity for ongoing and sustainable change to high-performing medical practices

• Project manage the assigned health centers

• Assist with workflow changes, clinical calls, and workgroup participation

• Drive the health centers toward outcomes that improve care and reduce costs

• Partner with your health centers to help design, deploy, and train staff on workflows to incorporate various technologies into their daily activities

KNOWLEDGE/EXPERIENCE/EDUCATION

• At least two (2) years of prior experience working directly with small- and medium-sized Federally Qualified Health Centers (FQHCs) across California, preferably helping them with quality improvement initiatives and transformative workflow changes.
• Based in California and willing to travel for one onsite visit per practice per quarter. (Note: During COVID-19, it is expected that all work will be remote, requiring virtual visits.)
• Strong project management experience working on medium to large scale initiatives, preferably in a practice/clinical setting.
• Experience exporting data and running reports, preparing proposals, reports, updates, and summaries in the practice/clinical setting, process mapping, and workflow analysis tools.
• Understanding of and previous experience working with Electronic Medical Records (EMR) and Practice Management Systems (PMS) for clinical purposes.
• Good problem-solving skills.
• Solid understanding of the healthcare delivery system, particularly medical management and value-based care.
• Excellent oral and written communication skills.
• Excellent computer skills and willingness to learn new programs/applications.
• Team player
• Bachelor's degree or equivalent

CONTACTS

Aledade, community health centers, and physician practices

EQUIPMENT OPERATION

Position requires operation of normal office equipment, computer, printers, photocopier, fax machines, multi-line phone, mobile communications tools

(This job description reflects the general level and nature of the job.  It is not intended to be all inclusive.)