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Senior Director and/or Vice President, Physician Services

TITLE: Senior Director and/or Vice President, Physician Service

DIVISION: Physician Services Organization

REPORTS TO: CEO  

OFFICE LOCATION: Remote, with travel up to 30%

EXEMPTION STATUS: Exempt

POSITION SUMMARY:

Under the direction of the Chief Executive Officer, the Senior Director and/or Vice President of Physician Services is responsible for leading the development and growth of the California Medical Association Physician Services Organization’s (CMA-PSO) best-in-class solution offerings, ranging from practice transformation services to population health management tools. The position will be responsible for driving market growth of our in-house practice transformation services, working closely with service partners on cross-promotion and sales of vetted solution offerings, and strategically outlining, identifying, and expanding our solution offerings. 

DUTIES/RESPONSIBILITIES:

  • Oversees the management, growth, and work of the PSO’s in-house practice transformation unit. 
  • Oversees and manages current and future preferred partner relationships, successfully evaluating solution offerings, selection and negotiating preferred partner arrangements, and setting and meeting growth goals.
  • Responsible for the sales and growth of the PSO physician services, including practice transformation and other preferred partner solutions. 
  • Leverages network, physician champions, and knowledge of funding opportunities from various sources, including government contracts, to drive market growth of and access to vetted and in-house solution offerings.  
  • Conducts targeted outreach to qualified physicians, practices, medical groups, clinics, and systems outlining preferred partner solutions.
  • Conducts sales meetings, presentations, and follow-up with qualified physicians, practices, medical groups, clinics, systems and organizations, on the benefits of practice solutions.
  • Tracks sales activities through regular pipeline reporting and prospect monitoring in PSO’s Customer Relationship Management tool.
  • Ensures the practice transformation unit’s work product hits set metric and outcome targets, based on internal and external goals.
  • Works with internal communications and membership teams and external service partners to generate additional leads and collaborate on solution sales pipeline and growth.
  • Provides strategic direction and analysis on solution offering needs and growth pipeline.
  • Works well under pressure and in an evolving and growing environment.
  • Must be able to gain the trust and establish credibility quickly of California physicians, practices, groups, clinics, systems, and organizations.
  • A willingness to learn, bias for action and pragmatic solutions, and low ego.

KNOWLEDGE/EXPERIENCE/EDUCATION:

  • Bachelor’s degree required; MD, MPH, or other relevant graduate education preferred.
  • Minimum of ten years of relevant experience, with a preference for direct experience with a variety of physician practice solutions, practice transformation, and sales/growth.
  • Strong knowledge of the California physician market, with a preference for experience working closely with California physician practices, medical groups, IPAs, clinics and/or systems.
  • Strong reputation, trust, and relationships with California physicians, practices, and clinics.
  • Familiarity with practice solutions and practice transformation.
  • Superior relationship development and management skills.
  • Proven sales approach and experience. 
  • Ability to meet growth metrics.
  • Strategic thinker.
  • Proven experience performing under pressure, with strong leadership skills, ability to work with a sense of urgency, and attention to detail.
  • Ability to navigate with ambiguity, service oriented, and a high-level of humility.

(This job description reflects the general level and nature of the job.  It is not intended to be all inclusive)

Apply for this position

Salary is dependent on experience. CMA offers a competitive salary and full benefit package. To apply, please email your cover letter, resume and salary requirements to Human Resources. To learn more about the California Medical Association, please visit our website at www.cmadocs.org. CMA is an equal opportunity employer.